Return Policy and Satisfaction Guarantee

Return Policy and Satisfaction Guarantee

You deserve comfort and that is what we strive to give you!  We want you to be happy with your purchase from Cloud Nine Pajamas. 

If you are unhappy with your purchase for any reason, we would love to hear from you and allow us to make it better.  You may return your purchase with your receipt for refund, exchange or store credit.  Please contact us!

For obvious reasons, please note that all underwear is final sale.

Please contact us at webstore@cloudninepajamas.com. We will contact you as soon as possible and action your return. You will in charge of the shipping costs to send back the product. If you are having trouble with this process at all please email us at webstore@cloudninepajamas.com with your full name, phone number and invoice number and we will get back to you!