Frequently Asked Questions

Creating an Account:

Creating an account with Cloud Nine Pajamas allows you to do the following: Keep up-to-date on promos, view order status, access complete order history and store your information for quick and easy checkout process!

Order Confirmation:

Confirmation of your order can take up to 48 hours. Once confirmed, you will receive an email confirmation and a shipping notification. If your item is not in stock, we will alert you via email within 48 hours.


We accept payment through pay pal accounts which you can set up using credit card, debit card or directly to your bank account.

Gift Cards and Certificates:

Unfortunately, we do not accept gift cards or gift certificates as payment for online orders, but certainly welcome them in store.

Size Guide:

Since we carry Canada's largest variety of sleepwear, size guides range. Please contact us if you have any questions about how something fits, we would love to help you!